JOBS: Business Development Manager, East Africa at Crown Agents Ltd

Function of department

• To provide training and other capacity development services to clients on a commercial basis
• Contribute to the success of CA by delivering profitable business results and building CA's reputation as 'go to' provider for training and development

Main job purpose

• Generating revenue growth in the assigned countries (1. Kenya; 2. Uganda)
• This role will be based in the Nairobi office and require regular travel to Uganda and potentially other countries in the East Africa region
• Building and nurturing existing and new client relationships
• Developing client base in new sectors
• Managing the work of agents in further countries where required

Main Responsibilities

Manage

• Where appropriate, manage TPD agents in other countries to ensure the quality of sales messaging and revenue performance
• The role may extend to management of sales or sales admin staff in time
• Ensure compliance with local legislation and that all the other regulatory and fiduciary requirements are met in the pursuit of duties

Win

• Promote the full range of TPD services and capabilities to existing and prospective clients, conducting research into new sectors as needed
• Establish and develop high-level relationships with client and partner organizations
• Meet or exceed individual revenue targets for each country within remit,
• Convert leads generated by direct marketing campaigns, product intelligence, and other sources into tangible course bookings
• Adhere to minimum levels of daily and weekly sales activity targets (including outbound phone calls, client visits, etc.)
• Support technical/commercial input into proposals, bids, and tenders

Deliver

• Provide intelligence on buying patterns, political and economic situation, client needs, and competition as needed
• Assist with business trips made to the region by TPD management team and other Crown Agents staff

Build

• Work with the Lead – Business Development to establish a short, medium, and long-term revenue growth plan for assigned groups of countries.
• Contribute to Crown Agents' business growth outside TPD where possible and where required

Qualification

• Undergraduate Degree or experience gained in roles
• Proven track record in sales, client relationship management, preferably from a commercial training sales or international development/consultancy background
• Some understanding of the structure and vehicles for public and government services in Kenya

Experience

• Ideally, a minimum of three years experience in business development or sales
• Experience of regional business travel preferred