Carrefour Expands Branches To Westgate Mall
The store will serve residents of Westlands and Parklands as well as the Thigiri area as part of its aim to offer customers an assortment of goods ranging from basic foodstuffs to electronic appliances and home furniture.
Marvin Chege 
French multinational supermarket chain Carrefour announced on Wednesday, February 24 of its expansion of branches to a new store at Westgate shopping mall, Nairobi.
The store will serve residents of Westlands and Parklands as well as the Thigiri area as part of its aim to offer customers an assortment of goods ranging from basic foodstuffs to electronic appliances and home furniture.
The store is known for taking a digital approach to serving their customers from an easily-accessible app through their smartphones to an online platform where customers can shop for goods and have their shopping delivered straight to their car parked at the malls or readied for collection at the store.
The new branch is expected to, directly and indirectly, create jobs for up to 200 Nairobi residents.
Carrefour also noted that the new store will also offer opportunities to local suppliers and manufacturers to directly supply goods and services.
Franck Moreau, Country Manager of Carrefour Kenya at Majid Al Futtaim Retail, vowed that the new store would maintain the highest standards as to all other stores, noting that a customer-centric approach had always been a key focus for the firm.
“As we continue to grow and expand our presence in Nairobi, we remain committed to addressing our customers’ needs effectively by offering convenient and unbeatable shopping experiences.
“Our Carrefour Market model underscores our customer-centric approach, allowing us to serve our communities by providing them with a store that caters to their everyday shopping needs closer to their place of residence,” he addressed during the opening ceremony for the store.
Carrefour Westgate is the second branch to open in the area after Carrefour Sarit Centre, a few meters apart.
Its rapid expansion in the country has seen it fill the void left by other supermarket chains such as Tuskys and Nakumatt, which had a branch at Westgate prior to the chain's collapse.
Its new stores at Kwale County at Diani Centre Point Plaza and at the Nextgen mall, along Mombasa road in Nairobi is a show of the supermarket chain's statement to claim its place amongst the country's biggest shopping chains.
