JOBS: Wellness Advisor at Old Mutual Kenya
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management, and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability, and Pushing beyond boundaries.
Job Description
The job holder will be responsible for the integration of preventive and promotive services in healthcare provision, to ensure consistent delivery of high-quality cost-effective care, optimum health outcomes, and excellent patient experience.
KEY ROLES AND RESPONSIBILITIES
- Facilitate integration of preventive and promotive services into healthcare provision
- Enroll patients in disease management programs and coordinate their care plans
- Post-discharge follow up for hospitalized patients and coordinate home-based care
- Coordinate wellness initiatives, health talks, and health messaging
- Analyze morbidity data and recommend appropriate preventive interventions
- Actively collaborate with specialists, hospitals, and other relevant stakeholders in the advancement of preventive and promotive healthcare services
- Strategic purchasing of preventive healthcare services
- Monitor care processes for quality metrics and preparation of management reports
- Provide strategic input during product development and benefit design process
- Any other duties assigned by management
SKILLS AND COMPETENCIES
- Excellent communication, negotiation, and interpersonal skills
- Excellent analytical and monitoring skills
- High level of integrity and honesty
- Team player, commitment, and ownership
- Empathy and Customer Focus
- Basic understanding of health insurance
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- Bachelor of Science in Nursing (BSN)
- At least 3 years experience in a busy private hospital or clinic setting
- Solid knowledge of preventive and promotive healthcare services
- Experience running or coordinating a high-volume NCDs specialist clinic
- Prior experience in a health insurance company is not required