JOBS: What Are the Roles of A Manager?

Management is inherently dynamic, evolving to meet the needs and constraints of the organization's internal and external environments. Flexibility and adaptability are critical to the managerial process in a global marketplace where the rate of change is rapidly increasing.

In every organization, managers are grouped into various categories and also tasked with various duties to perform.

Here are the various types of managers you need to know.

1. Frontline managers

Frontline managers are those who are in charge of a company's critical day-to-day operations. These executives are at the bottom of an organization's management structure, below the middle and executive management.

They also oversee front-line workers such as waiters and assembly-line workers.

Employees are hired, fired, trained, assigned, monitored, and measured by front-line managers. They are in charge of mentoring, teaching, and guiding front-line employees. They solve problems, make recommendations to upper management, and decide who to promote. They may report to the executive level or a layer of middle management, depending on the company hierarchy.

2. Functional managers

Functional managers are in charge of specific business functions within a company or one of its divisions. Each function is led by the head of that function. Functional managers inspire, influence, and direct others in their domains.

Although functional managers are not responsible for the overall performance of the organization, they do play an important strategic role in developing functional strategies and drafting plans in their areas to help achieve the strategic objectives set by business- and corporate-level general managers.

3. General managers

A general manager is in charge of all or part of a department's or the company's operations, including revenue generation and cost control. The general manager may be one of the top executives in a small company.

The general manager is in charge of supervising lower-level managers. These lower-level managers may be in charge of several smaller divisions but report to the GM directly. Each department head receives specific instructions from the general manager. A general manager oversees the hiring, training, and coaching of lower-level managers as part of this supervision.

Here are the basic functions of managers in any organization.

1. Planning

It entails planning out exactly how to achieve a specific goal. The manager must first determine which steps are required to achieve the goal. Among these steps could be increased advertising, inventory, and sales staff.

These required steps are organized into a plan. Once the plan is in place, the manager can use it to achieve the goal of increasing company sales.

2. Organizing

After developing a strategy, a manager must organize her team and materials in accordance with the strategy. Work assignment and delegation of authority are two critical aspects of an organization.

3. Controlling

A manager's job does not end once the other elements are in place. He must constantly compare results to goals and take corrective actions to ensure that his area's plans remain on track.

4. Staffing

In layman's terms, staffing entails organizing people into different teams and assigning them different tasks. If a team member has a disagreement, he or she should report it to the team leader, who will forward it to the manager, and the problem will be resolved.

These functions are performed by all managers at all levels of every organization, but the amount of time a manager spends on each one varies depending on both the level of management and the specific organization.

Here are Managerial job samples in Kenya that you can apply for.

JOB 1: Manager – Strategy & Transformation at I&M Bank

About I&M Bank

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya, and international operations in 3 other countries. 

PRIMARY RESPONSIBILITIES:

• Prepare insightful reports on economic and industry trends for consumption by relevant governance forums for informed decision making
• In liaison with the Line Manager, develop, maintain, monitor, and update a tracker showing progress on execution of deliverables in line with the 3-year strategic implementation activities and escalate notable deviations
• Support definition of KPIs under the Balanced Scorecard for the Bank and Group Subsidiaries and develop a tracking tool to monitor performance.
• Assist the Line Manager in translating initiatives, work streams, and milestones into project plans which ensures successful project completion
• In liaison with the Line, the Manager assists in setting target metrics / KPIs for work streams and tracking targets set
• Monitoring and tracking of initiatives, facilitating initiative approvals at various stages, reporting deviations, and suggesting remedial actions
• In liaison with the Line, the Manager supports the review of Business plans for initiatives prior to senior management sign off
• Conduct assessment of the performance of strategic initiatives to support performance reviews.
• Preparation of periodic reports on the progress of transformation for review by the Line Manager
• Deputizing for the Senior Manager and attending workstream meetings to support initiative owners in transformation.
• Enforce the cadence process in place and support the change management activities–held within the work stream and attend to support sponsors where required
• Identify, analyze, and prepare mitigation tactics for risk (Signaling blocking points and flagging these timely to S&T GM and Senior Manager)
• Identify and manage anticipated resistance including keeping track of any changes to cadence and correct, if need be, to keep discipline
• Responsible for management of the Wave solution (used to track the performance of strategic initiatives) including administration, Wave training, assisting users with Wave queries, and linking with the Wave support team.
• Support the periodic reviews of the Group and Bank strategic plan and continuous reporting of the progress to the various identified governance forums

KEY PERFORMANCE INDICATOR

• Quality and usefulness of insights provided and adopted.
• Performance of Bank (K) under its Balanced Scorecard.
• Strategic initiatives completed in line with project plan and budget.
• Compliance with Strategy Governance Calendar
• Support provided to the Subsidiaries in managing and monitoring their Strategy

Knowledge and Experience

• Ability to understand and translate strategy into action
• Deep understanding of the Balanced Scorecard approach to performance management
• Ability to translate data into useful insights for strategic decision making
• Advanced knowledge and experience in the use of excel
• Strong analytical and numerical skills
• Ability to project manage complex and multifaceted strategic projects
• Knowledge and experience in project management
• Effective communicator & good relationship management skills
• Excellent negotiation and influencing skills
• Good interpretation and decision-making ability
• Good people management skills
• Ability to work independently/self-driven
• Good knowledge of other project management applications
• Strong planning, coordination, and time management skills
• 5 years of overall strategy/ performance management/banking experience 3 of which should have been at the managerial level

Method of Application

Interested and qualified? Go to I&M Bank on imbank.bamboohr.com to apply.

JOB 2: Manager_ AML Transaction Monitoring at I&M Bank

About I&M Bank

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya and international operations in 3 other countries.

Primary Responsibilities

• Perform detailed review of cases generated by the transaction monitoring system and/or exception reports and take appropriate follow-up actions.
• Ensure the timely disposition of cases flagged by the transaction monitoring system and adequate documentation of analysis and follow-up actions.
• Ensure timely review and clearance of flagged cases flagged by the remittance monitoring system and adequate documentation/details of analysis and follow-up actions.
• Conduct an internal investigation and provide analysis and recommendation to LEVEL 2 or designate.
• Review and monitor parameter values and provide support and recommendations for parameter adjustments or enhancements according to regulatory developments, new transactional trends noted or system enhancement/UAT etc.
• Draft, update and maintain bank-wide and departmental AML TM Policy and Procedure.
• Prepare periodic and regular MIS reports for Senior Management and/or Head Office.
• Provide proactive support to Business Units and departments in ensuring the Branches operate in accordance with the Group Policy and regulatory requirements.
• Coordinate information requests from the internal auditors, and external auditors pertaining to transaction monitoring.
• Conduct and coordinate AML_TM-related training and AML/CFT Programs implementation.
• Participate in AML industry committees/working groups
• Other ad-hoc duties and projects as required
• Perform Detailed Review and Updating of Monthly Risk KPI’s.

Competencies

Sound knowledge of applicable Anti-Money Laundering and Counter-Terrorist Financing Regulations (KYC, Transaction Surveillance and Sanctions)

• Strong attention to detail and ability to multitask
• Control focus
• Quality Focus
• Strong strategic and analytical thinking skills
• Good planning and organization skills
• Excellent communication and interpersonal skills
• Proven ability to deal with confidential matters and with discretion.

Requirements & Skills

Relevant compliance experience and/or suitable qualifications.

• Master’s degree in Business Administration, Finance, Accounting or its equivalent from a recognized institution.
• Bachelor’s degree in Business Administration, Finance, Accounting or its equivalent from a recognized institution

Experience

• Proven record of accomplishment in a similar function in the financial services industry with at least two years of experience.

Method of Application

Interested and qualified? Go to I&M Bank on imbank.bamboohr.com to apply.