JOBS: Head of Agency business at Equity Bank Kenya
Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486, and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488) and continues to offer retail banking, microfinance, and related services.
Leah Mukangai 
Description
Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them of modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan, and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa. Currently, the Bank is seeking additional talent to serve in the role outlined below.
Job Purpose:
The Head of Agency Business is responsible for the strategy, development, and growth of the agency business. She/He is also responsible for developing and implementing policies and programs within the department that support the organization's overall strategic direction.
Job Responsibilities/ Accountabilities:
- Responsible for business development in the agency.
- Responsible for Agency P&L Management.
- In charge of strategy and execution for the purpose of agency business growth.
- Establish key relationships, and ensure continued relationship management and value maximization.
- Oversee all agency business initiatives within the department.
- Perform periodic reviews and drive performance of agency business.
- Conduct Market research to identify competitive information on new developments in the market.
- Bring new Agency verticals to market by analyzing proposed product requirements and product development programs.
- Team leadership, coaching, and mentorship
- In charge of quality, compliance, and audit issue closures related to agency business.A key advisor to the business on developmental issues towards agency growth.
Qualifications
- Leadership skills and excellent team player
- Good working experience in the agency business.
- Good relationship management skills
- Strong Marketing skills and proven track record of management and business growth
- Excellent communication and presentation skills
- Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels of a large organization
- Fluency in English with strong business writing skills
- Basic knowledge of Fraud Management and Risk Assessment in agency
